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Personal information update 

Students can update select personal information in their student record. This includes: 

• Address
• Emergency contact information
• Personal email address
• Gender identity
• Social Insurance Number (SIN) – can only be updated once online 
   

Step-by-step instructions

Students can update their information through their account. 

Step 1: Log in to the student portal using your 91´óÏ㽶ȫ¼¯ credentials. 
 
Step 2: Click on Self-serve 

The tab should be on the Personal Information tab. 

Step 3: From the boxes students can choose from: 

1. Update Addresses and Phone
2. Update Email Address
3. Update Emergency Contact
4. View/Update SIN  

Step 4: The SIN# can only be updated once, if a student is unable to update their SIN# they can come into the Registration Office with their new SIN# documentation.  

Step 5: When entering your new address please ensure that the unit or apartment number is entered if applicable. 

To update your gender identity, click on the Update Address and Phone tab, then select Edit and choose Gender Identity. 

If you need to update the following details, you'll need to provide documentation: 

• Date of birth
• Sex
• Legal name 
   

Please visit the Registration Office in person with your government-issued ID, or email your request to: registration@okanagan.bc.ca 

Make sure to include: 

• Your full name
• Student number
• A copy of your government-issued ID